QPR are interested in Middlesbrough defender George Friend, as are Crystal Palace and Reading, according to Sky Sports.The 26-year-old’s contract is due to expire next year and his representatives are hoping to negotiate a new deal.Meanwhile, Fulham, Palace, Swansea and West Brom are interested in QPR defender Nedum Onuoha, as are clubs in Turkey, Goal.com say.It is claimed that Rangers boss Harry Redknapp wants to discuss a new contract for the 27-year-old but that Onuoha could look to move on amid ‘uncertainty’ over his role following the recent signings of Rio Ferdinand and Steven Caulker.A source is quoted as saying: “Nedum is happy at QPR and figured prominently last season, but he won’t accept sitting on the bench this season, and he knows there is interest elsewhere.”Onuoha played an important role for QPR last seasonAnd the Evening Standard say Redknapp is considering a move for French striker Andy Delort.Brentford are also apparently interested in the 22-year-old, who plays for Tours in the French second division and scored 24 league goals last season.See also:QPR wanted Sanchez, report claimsFollow West London Sport on TwitterFind us on Facebook
Lakers stock report: Since LeBron James signed with Los Angeles in July, the Lakers’ goal — like every other team in the league — has been to … The Lakers are on the hunt for the Warriors’ Western Conference throne, but first they have to beat the champs in Tuesday’s highly-anticipated Christmas Day matchup.Here’s everything you need to know about the game.When/Where: Oracle Arena, 5 p.m (ABC)Lakers projected starters: Kyle Kuzma, LeBron James, Brandon Ingram,Ivica Zubac, Lonzo Ball
Zeenat Abdool, SABC radio Channel AfricaTanja Bencun, SABC Digital NewsBianca Capazorio, Weekend ArgusEuline Fillis, SABC’s FOKUSMukelwa Hlatshwayo, eTVSibongile Mashaba, SowetanSipho Masombuka, The TimesIna Skosana, The New AgeBibi-Aisha Wadvalla, SciDevNomsa Zwane, Alex FM 1 June 2012 Eight of South Africa’s media houses have teamed up with the International Women’s Media Fund (IWMF) to improve their coverage of issues around HIV/Aids, the Washington-based organisation announced last week. This will be achieved through the organisation’s HIV/Aids investigative reporting fellowship, which was established in South Africa in 2011 to fill the gap in reporting about HIV/Aids. The programme is supported by the MAC Aids Fund. “HIV/Aids has had a devastating impact in South Africa, with more than 500 000 new infections each year and 1.2-million children orphaned as a result of Aids,” the IWMF’s Nadine Hoffman said in a statement. “Yet mainstream media coverage of the epidemic has been characterised by a lack of urgency, failure to examine the reasons behind stigma and denial, and inadequate engagement with people living with the disease,” she said. Women, in particular, are excluded from the discourse even though they are disproportionately affected by the disease. The second batch of journalists participating in the fellowship represent some of South Africa’s biggest media houses and come from various backgrounds, including print and broadcast. “Selected fellows will receive advanced training and coaching to produce innovative, high-quality investigative reporting on the complex, under-reported issues surrounding HIV/Aids, reflecting women’s voices and concerns,” Hoffman said. “Each will produce three to four investigations for their news organisations as part of the IWMF programme.” The 10 journalists taking part in the 2012 fellowship are: These journalists will be following in the footsteps of the 2011 fellows, who produced over 30 investigative pieces covering issues such as HIV/Aids in the military, the spread of the diseases through rape in prisons, HIV among sex workers and the role of medical male circumcision in preventing the disease. This fellowship is only one that the IWMF runs. The IWMF was founded in 1990 as a non- profit organisation to strengthen the position and role of women in news media around the world. It has a network of both men and women working in the news media in over 130 countries and has conducted successful programmes in 25 countries. SAinfo reporter
Share Facebook Twitter Google + LinkedIn Pinterest When I’m asked why I fish and hunt I usually reply that the activities get me out into nature. When the follow-up inquires why I need to carry fishing rod, bow or gun to enjoy myself in the out-of-doors, I reply that doing so puts me in the game, so to speak, which I prefer. When stalking prey I am a player, rather than an observer — the difference between being down on the playing field and competing versus watching others interact from a seat in the bleachers.Sometimes, though, I just want to observe and the bleachers suit me just fine. In fact, I experience a bit of relief once I bag my buck or turkey or the hunting season ends. I can sleep in, or get work done during the rut, without worrying that I should be “out there” during prime time, whether it’s during the spring walleye runs or the dove season opener. One of my new-found favorite outings to take, which I referenced in an earlier column, is visit my hunting grounds during the off season. The perspective such visits grant can be enlightening and are always enjoyable.That’s why I hope to join in a summer walk through one of Ohio’s top waterfowl hunting destinations — an opportunity I just learned about and wanted to share here.Magee Marsh open to hikersWalkers, birders, and wildlife enthusiasts are encouraged to participate in the Hike the Dikes program at Magee Marsh Wildlife Area and Ottawa National Wildlife Refuge the second Saturday of each month June through September. The Hike the Dikes program is free and open to all ages and interest levels, and provides opportunities to explore the natural wonders of Magee Marsh Wildlife Area and Ottawa National Wildlife Refuge. All walks are led by a trained and knowledgeable guide, from whom participants will learn about local wildlife such as birds, reptiles and amphibians, butterflies and marsh mammals as well as wetland plants and more.Hike the Dikes is a partnership program between the Ohio Division of Wildlife’s, U.S. Fish and Wildlife Service, Ottawa National Wildlife Refuge and Black Swamp Bird Observatory. Each walk is hosted by one of the partner agencies. Hike dates for 2017 include July 8, Aug. 12 and Sept. 9.Hikes begin at 9 a.m. and usually last one to two hours, depending on the weather. Starting locations are dependent on the hosting agency. Hikes in June, and July will meet at the Sportsmen’s Migratory Bird Center at Magee Marsh Wildlife Area, located at 13229 West State Route 2, Oak Harbor 43449. Hikes in August, and September will meet at the Ottawa National Wildlife Refuge Visitor’s Center, located at 14000 West State Route 2, Oak Harbor 43449.Anyone who attends three or more Hike the Dike walks in 2017 will receive a free hiking stick. For more information call Magee Marsh Wildlife Area at 419-898-0960 ext. 21 or Ottawa National Wildlife Refuge at 419-898-0014. To learn about other available programs, visit wildohio.gov.
Podcast: Play in new window | Download (Duration: 34:26 — 16.1MB)Subscribe: Apple Podcasts | Android | Email | Google Podcasts | RSSWhen it comes to making any kind of presentation, from a keynote address to a crowded hall to the one on one sales presentation that could push your sales numbers over the top of your annual goals, you’ve got to know what you’re doing if you want to be effective. On this episode of In The Arena Anthony taps the experience and knowledge of one of the best presenters in the business, Michael Port. Michael is a classically trained actor who’s moved into the entrepreneurial world by authoring some incredible books and creating incredibly helpful tools to equip those who speak or present for impact. You’re going to enjoy this refreshing interview.Overcoming dyslexia to build his own entrepreneurial business, with Michael PortClick To TweetOvercoming dyslexia to build his own entrepreneurial business.When you first hear that Michael Port was a successful classically trained actor before he became an entrepreneur and speaking coach, you may think that he had all the advantages he needed to make that transition happen successfully. But you would be wrong. His struggle with dyslexia made it difficult for him to learn anything new in rapid fashion but it was his determination to overcome the voice of his inner critic and bring something of value to the world that enabled him to push forward. If you have that struggle against your inner critic you will learn a lot from Michael in this conversation as he talks about how to encourage the “inner hero” who can help you get moving in your best direction. Be sure to listen.What is marketing – really.When it comes to marketing most people feel that the tried and true definitions and approaches are what they need to adopt. But Michael Port says that when he began studying the marketing approaches of the last century he felt a bit uneasy taking it all in wholesale. He discovered the source of that feeling of unease when he realized that many of the tactics we follow in modern marketing were created by crooks who only wanted to manipulate people into purchasing things that weren’t always good for them. Michael talks about his departure from traditional marketing and how he’s forged a new path for himself on this episode, so be sure you listen to learn what marketing with integrity really looks like.What is marketing – really, on this episode with Michael PortClick To TweetHow to find your ideal clients using the “Red Velvet Rope.”Michael Port realizes that every beginning business or entrepreneur has to build a client base so that revenue can begin coming in. It’s natural and it’s part of the process. But over time it’s important to narrow your focus to serve your ideal client, the one you are able to serve with the highest degree of output and integrity, AND the one who brings you the most life and energy through your interaction with them. He calls this the process of establishing a “red velvet rope” policy that excludes some potential clients and invites others into the exclusive club of what you offer. You can learn how he fashioned this approach and how it could translate into your business endeavors, on this episode.How you can improve your next sales presentation.Any time you are presenting to others your goal is to make a connection on an emotional level. It’s not touchy-feely stuff, it’s the normal way that human beings establish rapport and build trust. If you can’t do that you’ll have a very difficult time making the sale, even if you know all the facts and features of your newest service or widget backwards and forwards. Michael Port says that the emotional and vulnerable aspects of what he learned from acting are what make up the vital aspects of every presentation, whether on the stage or in the sales office, and on this episode he gives some important tips for how you can build the kind of emotional connection that will increase your sales numbers over time.How you can dramatically improve your next sales presentationClick To TweetOutline of this great episode Anthony’s introduction to Michael Port and this episode. The harsh reality Michael was faced with when he began in business. What marketing really is – and how you have to approach it. Michael’s story of building his own entrepreneurial business in spite of obstacles. What is the “Red Velvet Rope” policy. How to deal with the “What if I can’t get enough clients?’ voice. Why people are ruled by an inner critic rather than their inner hero. How Michael replaces the traditional sales tactics with something different (and more effective). How someone can improve as a speaker or presenter. How Michael prepares for his speeches. Michael’s newest book: Book Yourself Solid IllustratedResources & Links mentioned in this episodewww.BookYourselfSolidIllustrated.comwww.MichaelPort.com111849542X 0470643471054455518XThe theme song “Into the Arena” is written and produced by Chris Sernel. You can find it on SoundcloudConnect with AnthonyWebsite: www.TheSalesBlog.comYoutube: www.Youtube.com/IannarinoFacebook: https://www.facebook.com/iannarinoTwitter: https://twitter.com/iannarinoGoogle Plus: https://plus.google.com/+SAnthonyIannarinoLinkedIn: https://www.linkedin.com/in/iannarinoTweets you can use to share this episodeStand for something, share it, and be comfortable in that place ~ Michael PortClick To TweetHow to find your ideal clients using Michael Port’s “Red Velvet Rope” conceptClick To TweetSubscribe toIn the ArenaApple PodcastsGoogle PodcastsAndroidby EmailRSSOr subscribe with your favorite app by using the address below
QC cops nab robbery gang leader, cohort LATEST STORIES “We have to make sure he’s 100 percent,” Lue said Monday as the Cavs regrouped following an embarrassing loss to the Atlanta Hawks. “We have to worry about him as a player and a person. If he’s not right, not healthy, we don’t want to rush him back to set him back even more.”Thomas isn’t keeping his status any kind of secret. In the first few weeks of his rehab, he kept a lower profile as he worked out in the team’s facility away from reporters and cameras. Lately, he’s been front and center, giving everyone a glimpse of the strides he’s made in coming back from a torn labrum.Lue credited Cleveland’s training staff with a slow, steady approach in bringing along Thomas, who came to the Cavs in the blockbuster trade last summer that sent Kyrie Irving to the Boston Celtics.Irving and the Celtics have won nine straight and lead the Eastern Conference. Meanwhile, Cleveland has remained patient, although it’s clear that Thomas can’t wait to get back onto the floor in meaningful games.“I just wanna HOOP!!!!!” he tweeted Sunday night.ADVERTISEMENT Brace for potentially devastating typhoon approaching PH – NDRRMC John Lloyd Cruz a dashing guest at Vhong Navarro’s wedding Read Next Stronger peso trims PH debt value to P7.9 trillion Thomas has been increasing the intensity of his workouts and is making strong progress in his recovery from a serious hip injury that ended his 2016 season in Boston and delayed his debut with Cleveland.As Cavs coach Tyronn Lue and a member of Cleveland’s medical staff kept an eye on him from an adjacent floor at Cleveland Clinic Courts, Thomas broke a healthy sweat during a workout Monday under the guidance of assistant coach Phil Handy, who fired him passes and praise. Thomas worked on his 3-pointer , man-to-man defense, conditioning, ball handling and free throws as he nears a return that may be coming sooner than imagined.FEATURED STORIESSPORTSWATCH: Drones light up sky in final leg of SEA Games torch runSPORTSSEA Games: Philippines picks up 1st win in men’s water poloSPORTSMalditas save PH from shutoutAlthough the team has not disclosed any change from its original timetable estimate of the end of December, it’s apparent that Thomas is getting closer.At 4-6, and lacking a second scorer to complement LeBron James, the Cavs might be tempted to rush Thomas along. But Lue said it’s imperative for the team to stick with its plan so as not to harm the 28-year-old. Japan ex-PM Nakasone who boosted ties with US dies at 101 View comments Russell drops 23 points, 8 assists as Nets beat Suns CPP denies ‘Ka Diego’ arrest caused ‘mass panic’ among S. Tagalog NPA MOST READ Don’t miss out on the latest news and information. FILE – In this Friday, May 19, 2017 file photo, Boston Celtics guard Isaiah Thomas looks to pass the ball as Cleveland Cavaliers guard Iman Shumpert, left, defends during the first half of Game 2 of the NBA basketball Eastern Conference finals in Boston. Day by day, Isaiah Thomas looks a little more like an All-Star point guard like himself. And just maybe like one who can rescue the reeling Cavaliers. Thomas has been increasing his workout load and is making strong progress in his recovery from a hip injury that ended his 2016 in Boston and delayed the start of his 2017 season with Cleveland, Tuesday, Nov. 7, 2017. (AP Photo/Elise Amendola, File)INDEPENDENCE, Ohio — Day by day, dribble by dribble, Isaiah Thomas looks a little more like an All-Star point guard – like himself.And just maybe like one who can rescue the reeling Cavaliers.ADVERTISEMENT Protesters burn down Iran consulate in Najaf PLAY LIST 01:37Protesters burn down Iran consulate in Najaf01:47Panelo casts doubts on Robredo’s drug war ‘discoveries’01:29Police teams find crossbows, bows in HK university01:35Panelo suggests discounted SEA Games tickets for students02:49Robredo: True leaders perform well despite having ‘uninspiring’ boss02:42PH underwater hockey team aims to make waves in SEA Games Typhoon Kammuri accelerates, gains strength en route to PH The Cavs need him. Without Irving, the Eastern Conference champions lack a proven scorer to take some pressure off James. Thomas won’t help Cleveland’s suspect defense. In fact, it might be a little worse with him on the court, but its offense would go to another level with Thomas.He can drive. He can shoot. He can get to the line.“We still have a 30-point scorer, All-Star point guard that’s coming soon,” James said recently. “So that’s exciting.”Once he returns, Thomas is expected to move into the starting lineup, with Derrick Rose coming off the bench and running the Cavs’ second unit. It’s been dreadful starts by the Cavs’ first five that have been at the heart of their early struggles. Thomas could fix that, but until he’s ready, the Cavs have to come out with more energy and a greater sense of urgency.Thomas should also help Cleveland’s woeful 3-point shooting. The Cavs enter Tuesday night’s game against Milwaukee 25th in the league in 3-point accuracy (33 percent) and tied for 16th in 3-pointers made per game. Thomas made a Celtics record 245 3-pointers last season and knocked down at least one in 57 straight games.Against the Hawks, the Cavs started 3 of 25 from behind the arc and finished 10 of 36 – thanks mostly to Kyle Korver heating up during a fourth-quarter comeback.“We have guys that can shoot the ball,” said Kevin Love, who was taken to the hospital Sunday after falling ill. “I don’t know what it says on pace, but last year we really pushed the ball with ‘Bron and Ky and really opened up the floor. But we’re just not shooting the ball well from 3, and that has to change.”There need to be other changes, and Lue said it’s time for his team to begin making them.“Just have to keep attacking it,” he said. “Have to keep showing film and continue to keep talking about it. I think guys are embarrassed and we should be embarrassed of how we’re getting beat. Teams that we’re playing, having guys out, key guys out and still not being able to win. We all have to continue to keep searching and continue to keep fighting and continue to play hard.”And at some point, they might get some help. Kammuri turning to super typhoon less likely but possible — Pagasa
Transfers Inaki Williams signs new long-term Athletic contract Tom Webber 17:19 1/17/18 FacebookTwitterRedditcopy Comments(0) Getty Images Transfers Athletic Club Primera División The 23-year-old winger has attracted interest from Liverpool, but will remain at the Basque outfit after extending his deal Inaki Williams has put pen to paper on a mammoth seven-and-a-half-year contract extension with Atheltic Club.The 23-year-old winger was previously linked with a switch to Liverpool but has committed his long-term future to the Basque club, where he is now tied until 2025.Williams’ new contract includes a release clause of €80 million that will progressively rise until it reaches €108m, figures which exceed the fee required to take star centre-back Aymeric Laporte away from Athletic. Article continues below Editors’ Picks Lyon treble & England heartbreak: The full story behind Lucy Bronze’s dramatic 2019 Liverpool v Man City is now the league’s biggest rivalry and the bitterness is growing Megan Rapinoe: Born & brilliant in the U.S.A. A Liverpool legend in the making: Behind Virgil van Dijk’s remarkable rise to world’s best player The news will come a boost to fans with goalkeeper Kepa, whose deal expires at the end of the season, heavily linked with a move to Real Madrid.Williams has featured in all 19 of the club’s outings in La Liga this season, contributing four goals and three assists.He also scored twice as Athletic progressed to the knockout stages of the Europa League, where they will play Spartak Moscow in the last 32.
3. Speak in story.Last, make sure you are describing what you do through story, not just facts and jargon. Stories make a cause relatable, tangible and touching. Remember, a good story has a passionate storyteller (you), clear stakes and a tale of transformation at its core. The NRDC, an organization focused largely on process and the work of lawyers and scientists, does an amazing job with storytelling all over its home page. There are heroes with a heartbeat to show every dimension of their work in stories. Many nonprofits have trouble making their missions relatable and exciting to potential supporters. I often get questions like this one from Deirdre:“As an organization with a mission that is a bit more abstract than, say, feeding hungry children or saving whales, we often struggle to make our work concrete. How can organizations dedicated to civic engagement or research create an inspiring story?”Whatever your issue area, these three tips will make your cause clear and compelling.1. Describe your mission as a destination.Don’t talk about your process or philosophy. Talk about your outcomes.Let me give you an example. Dan and Chip Heath, authors of Switch and Decisive, provide a great example from a breast care clinic as envisioned by Laura Esserman. She could have described her mission in ways that focused on the building or the philosophy. For example: “We are going to revolutionize the way breast cancer is treated and create a prototype of the next-generation breast cancer clinic.” Another poor choice: “We are going to reposition radiology as an internal, rather than external, wing of the clinic, and we will reconfigure our space to make that possible.” These all fall into the customary trap of talking about HOW your approach your work rather than WHAT the end result will be. (They also make the mistake of having no people in the description of their cause, but that’s the second point below.) What would be better? The Heaths nail it: “A clinic with everything under one roof—a woman could come in for a mammogram in the morning and, if the test discovered a growth, she could leave with a treatment plan the same day.” You can see the destination clear as day. 2. Give your mission a pulse.You have to talk about what you do in a way that makes clear its effect on people or animals. If you don’t have a heartbeat to your message, no one will care about your cause. Suppose you are advocating for quality schools. Don’t get so lost in descriptions of quality education and advocacy techniques that you forget to talk about kids! This is one of the most common mistakes I see. Always answer the question, “at the end of the day, whose life is better for what we do?” I like how Jumpstart talks about their work in early childhood education. They put it this way: “Working toward the day every child in America enters kindergarten prepared to succeed.”
How do I look for good photos?Stock photo sites host thousands of images— and you probably won’t find the best photo on your first attempt. Don’t get discouraged! For best results, ask yourself these questions before searching for that perfect photo that fits your idea of “woman, pink hat, outdoors”:1. What kind of photo am I looking for?Do you want an illustration, an up-close photo of a face, a wide shot of someone head to toe?2. What elements must be in the photo?Is this an invite to a fundraising gala or a 5K? Should the woman wearing a pink hat be in running gear or a formal dress with a pink feathery piece topping off the look?3. What emotion am I trying to capture or elicit in this photo?Are you trying to portray a breast cancer survivor after treatment or an energetic young woman finishing a 5K on behalf of your cause?4. Where am I going to use this photo?Whether you use the image for print, web or both makes a big difference in the resolution and e file size you’ll need. Don’t know which medium the photo will end up in? As a general rule, download the largest image you can afford. That way, you can use the image for a variety of mediums without any resolution issues.5. How do I know if this is a good image or not?Save a few of the images you like (download a sample or take a screenshot) and make a note of where you found them (include the ID number) so you can locate them later. Show them to your staff, volunteers or a loyal donor to see if the image captures the message you’re trying to convey.6. Do I have to use the entire image?If half the image meets all your needs but the random dog on the other side doesn’t add any value, crop it out. Beware: some sites don’t allow editing of images in any way.Dos and Don’ts Don’t use a stock image with a testimonial or a quote; it will diminish your credibility.Do use stock images that feature real people in natural settings (avoid white backgrounds).Don’t use random stock images that have nothing to do with your mission or organization.Do download a higher quality image if you plan to use it in a print piece in the future. You can always make a photo smaller but a low resolution image will never look good enlarged or in print.Don’t modify images unless you have the skills and expertise to do so. People can usually spot inconsistencies and know it’s an altered image.Do download royalty-free images to keep costs downDo read a site’s terms and conditions carefully. Some sites have very specific requirements on how the image can be used.Do select imagery with people taking some sort of action—especially one that reinforces your mission.Do select images that have high-contrast colors. It will catch the viewer’s eye and be better seen by the sight impaired.Don’t select images of people wearing current fashion trends if you don’t plan to change your photos frequently. These images tend to quickly look outdated and this perception can transfer to how people perceive your brand.Do select images with diversity. Our world is diverse; make sure you pick images of people who reflect different ages, genders and races. There’s not much that can stand-in for beautiful images of your organization’s work. But we know there are times when stock images might be your only option for adding visual interest to your nonprofit website, newsletter or fundraising appeal. This is especially true for new nonprofits, organizations that don’t have a photo-savvy staffer or NPOs who can’t afford to hire a pro. For organizations that work with children, victims of abuse or other issue areas where privacy is a concern, stock images can be a great solution when visuals are needed.Let’s face it: Stock images can look generic and incredibly fake. (How many women do you know who casually laugh while eating salad by themselves?) But there are some ways to find quality photos that fit your criteria and help tell your story. Follow our simple dos and don’ts for using stock images and learn how to find the best photos for your message.Here are a two examples of good and bad stock images: 1. Call for volunteers—bad example White background Nothing to do with the organization’s mission Not a lot of contrast in color Not capturing a real world situation2. Call for volunteers—good example (for a clean-up)Real people in a real settingHigh contrast in colorPeople are taking actionDiversity is represented3. Join our email list—bad exampleUnnatural settingNo action is taking placeUnless an animal shelter offers typing classes for canines, this has nothing to do with the organization’s mission4. Join our email list—good example (for an animal shelter)High contrast in colorsPhoto is in a real settingLooks genuineWhere can I look for good photos?Many websites sell photos:iStockphotoBig Stock PhotoPunchstockShutterstockIf you don’t want to buy an image, try your luck with Flickr’s Creative Commons gallery. Flickr, one of the largest communities for online photo sharing, has developed an online photo gallery that gives photographers the ability to share free, high-quality, downloadable images with minimal licensing requirements.Our friends at TechSoup have compiled a helpful list of sites that offer free photos for use. TechSoup also explains the basics for using images you find on the internet (when you have permission and when you don’t).
Donor communications that connect—that appreciate, energize, and activate your prospects and donors—are the key to fundraising success. But you already know that.What you may not know, however, is that few organizations do donor communications well. Most have lots of room to improve, as evidenced by the focus on donor communications in conference agendas, e-newsletters, blog content in the field, Facebook chats, Twitter discussions, and more. If that’s your organization, you’re not alone!Now, with the release of Integrated Fundraising: The Good, the Bad, and the Ugly, by Mal Warwick/DonorDigital, we have proof of the ways most donor communications fail and the impact of those failures. If you’ve asked for resources to strengthen donor communications and have been turned down or just haven’t found the time to tackle them, this is the kick in the pants you need. These striking findings come from a six-month study of donor communications—both online and offline—from 16 large nonprofits, following online contributions to each organization. Since “multichannel donors are more loyal than single-channel donors,” researchers focused on how much and how well outreach is coordinated across channels for a consistent, recognizable, and satisfying donor experience.What I love about this report is that the researchers share what’s good, bad, and ugly in multiple dimensions so we get an idea of what’s working well (that is, what to strive for and what’s happening in organizations you’re competing with for donor dollars), as well as what’s not. Take a look at these findings:Thank you letters—a reliable cultivation tactic—arrive way too late or not at all. The quickest thank you letter, sent via USPS, arrived in 12 days. The slowest took 28 days. Eight organizations didn’t mail a thank you at all.Most donor communications content is inconsistent—in tone, message, and or/graphics—across channels, so it’s more likely to confuse and annoy recipients than to strengthen loyalty or motivate them to give. Most organizations do reach out to donors via multiple channels.Follow-up appeals via direct mail are frequently implemented, but that second ask can come months after the initial online gift, diminishing its success rate.Sustainer programs (aka monthly giving) provide a strong base of revenue, especially during economic dips, and “new online donors are highly responsive to monthly giving recruitment.” But only one organization integrated its monthly giving ask into mail and email, whereas four didn’t make monthly giving asks at all. There’s much more to learn in the full report, and I recommend that you download it now. Wherever your organization currently sits on the good, bad, and ugly continuum, there’s always room to do donor communications better.With refreshing practicality, Nancy Schwartz rolls up her sleeves to help nonprofits develop and implement strategies to build the strong relationships that inspire key supporters to action. She shares her deep nonprofit marketing insights—and passion—through consulting, speaking, and her popular blog and e-news at GettingAttention.org.