Agent PortalagentsInternational Railportalrail

first_imgAgent PortalagentsInternational Railportalrail International Rail has just launched its new dedicated agent portal, giving agents access to products and booking systems, with support from the Melbourne-based sales and reservations teams.Over the past 12 months International Rail has diversified to offer complementary products to its core rail offering, with four new divisions catering for ferries, transfers, hotels and shore excursions. The new website has been designed to simplify the process for agents to provide their clients with an affordable and efficient range of products – all in one place.“By constantly talking to our agency partners, we have recognised products that are often frustrating and complicated to book with low margins, but very necessary to complete a customers’ itinerary,” said Owner and managing director Jonathan Hume. “We have simplified this for agents by sourcing and introducing state of the art booking technology available from global providers and supporting it locally from our Melbourne office.“We identified a problematic and frustrating product in global transfers and provided our agents with the best available booking software for it; Mozio, a US based technology aggregator of ground transport around the world. After 8,000 transfer bookings in the first 12 months with a 99% reliability rate, we believe we have solved a long standing frustration for our agents”.Since then, the company has developed similar partnerships to offer agents shore excursions for cruising, a live booking engine for ferries and a state of the art online booking system for hotels and apartments around the world.last_img read more